The ContactCenter has four core models that can be implemented in any combination depending on client's requirements, all with the same common goal of contacting, validating and qualifying leads and transferring them live to the in-house enrollments reps for completing the enrollment cycle.
We generate leads through our own traffic sources, processing them through the ContactCenter, and charging per qualified warm transferred lead.
Learn MoreWe work the client's leads in real time, processing them through the ContactCenter and warm transfering everything which is contacted, validated and qualified. For this service we charge a per-lead fee.
Learn MoreWe take bulk imports of aged lead data, processing them through the ContactCenter on a modified schedule, and charging per warm transferred lead.
Learn MoreWe manage your live chat on your website, engaging with prospective students, processing them through the ContactCenter, and delivering lead data and/or warm transfers.
Learn MoreThe ContactCenter is a Cloud-Based software that facilitates and tracks bi-directional communication between qualified enrollment reps and prospective students via Phone, Email, SMS and Chat.
The founders of the ContactCenter have unique and complementary backgrounds and experience in higher for-profit education, technology / web development, and marketing / advertising.
We have been involved with the generation of warm transfer leads for many years, using 3rd-party services to facilitate the contacting of the prospective students and warm transferring them to our client colleges. There were several problems that we were never able to overcome, so we decided to build our own… Read More
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