The founders of the ContactCenter have unique and complementary backgrounds and experience in higher for-profit education, technology / web development, and marketing / advertising.
We have been involved with the generation of warm transfer leads for many years, using 3rd-party services to facilitate the contacting of the prospective students and warm transferring them to our client colleges. There were several problems that we were never able to overcome:
So, we decided to invest in our own platform and do it the way that we had always envisioned, welcome to the ContactCenter, it’s not just a call center.